ASSESSMENT BRIEF – 1
Subject Code and Title : PROJ6009 Business Process Management and Systems
Assessment : Assessment 1: Business Process Development Plan (2 parts)
Part A: Business Process Analytical Plan: “As-Is & To-Be” mapping.
Part B: Business Process Improvement Report: “Should-Be” mapping
Individual/Group : Individual and/or in Pair for both Online and Face-to-Face delivery
Words limits : Part A: 1500 words per report
Part B: 1500 words per report
This assessment is evaluating students learning basics of business process management in organizations. The assessment requests students to develop a business process management plan for a particular case in an organization, a department or a project environment. The plan incorporates identifying the existing (As-Is) situation of the processes of the case, and a few possible future states (To-Be) of these processes for improvement on efficiency and other benefits. In addition, the students need to develop an ideal processes (Should-Be) plan to best suit the organization and the project. Furthermore, the students will provide a performance evaluation report based on the scenarios created in the “Should-Be” processes to complete this assessment.
In this assessment, the students will begin with identifying a process case in a professional working environment. The case can be from an organization or a project the students participated in before. This assessment contains TWO parts. To prepare for this assessment:
Part A: Business Process Analytical Plan
Choose a realistic and detailed organization or project, and analyze the Business Process Management (BPM) methods and techniques taught in the first three modules. Students are required to work on a process analytical plan (including As-Is and To-Be process mapping). In your analysis, consider and include the following:
♦ Critically analyze the role of business process management in your chosen case study
♦ Critically evaluate approaches to business process management and systems, their associated risked and implementation processes Output:
The Business process analytical plan contains:
♦ Business or project process briefing
♦ Case based business or project process mappings (As-Is and To-Be)
♦ Critical analysis on two mappings where are applicable: Good Bad and Ugly; Costs and Benefits; Advantages and Disadvantages; Feasibility and Sensitivity etc.
Part B: Business Process Improvement Report
In continuum of Part A, students are required to compile a performance evaluation report, to demonstrate their understanding and knowledge developed from Module 4 and 5, by applying tools and techniques introduced in class activities and personal researches. The students should clarify the business or project constraints and assumptions to create a scenario, where can be “For” or “Against” the “To-Be” process.
The Business process improvement report should cover:
♦ Brief description of the scenario Audit process improvement methods chosen
♦ Evaluate and suggest whether the “To-Be” can be the “Should Be”
♦ Establish and justify governance processes for BPM change
♦ Describe how to better ensure that all stakeholders are considered in both process and technology change.
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